Frequently Asked Questions

Yes. Your tee is printed after you order. Production happens before the carrier receives the package, so allow time for both printing and delivery.

We currently ship to the contiguous 48 United States and Washington, DC. Standard shipping is $4.95, or free on orders of $50 or more after discounts and before tax. We do not currently ship to Alaska, Hawaii, US territories, military addresses, or international destinations.

Allow an estimated 2–7 business days for production, then approximately 2–5 business days in transit after dispatch. These are estimates, not guaranteed delivery dates; holidays, busy periods, and carrier delays can add time. Check any estimate shown at checkout and our shipping policy.

Use the tracking link in your shipping confirmation email. A newly created label may take time to show the first carrier scan. If you cannot find the email or your tracking has stopped moving, contact us with your order number.

Email contact@animalinstinctive.com as soon as possible with your order number and the change you need. We will check whether production has started. Changes and cancellations are not guaranteed once an order enters production or ships. Check your size and delivery address carefully before paying.

Items can be produced or dispatched separately. If your order ships in more than one package, check the tracking information for each shipment.

Check the size chart on the specific product page and compare it with a tee you already like. Our current Comfort Colors 1717 tees have a relaxed unisex fit. For measuring instructions and care tips, see Fit & Care.

Check the product description and mockups for the design you choose. Print placement is listed per product; do not assume every tee has the same front and back.

Screen settings, lighting, garment dye, and printing can produce small color differences. Mockups show the design and intended placement; small placement and scale differences can occur between sizes and individual garments. Contact us if the item you receive has a print problem.

The collection includes original vector designs and AI-assisted artwork developed and prepared for printing. We explain the approach on Behind the Artwork and identify the process in individual product descriptions where applicable.

Contact us within 14 days of delivery to request a return or exchange for any reason. Change-of-mind returns must be unworn, unwashed, and in their original condition. You cover return shipping unless the item is defective or incorrect. See our return and refund policy for the steps.

Email contact@animalinstinctive.com with your order number, a description, and clear photos of the item and the issue. Please contact us within 14 days of delivery so we can arrange a suitable replacement or refund. Do not send it back until we give you instructions.

Email contact@animalinstinctive.com or use our contact form. Include your order number if you have one. Never send payment card details.